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Instapharm | Faq
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Ajibode University of Ibadan Extension healthcare@instapharm.ng
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Contact Us +2349026812248
FAQ

Have questions about using Instapharm healthcare?

Find answers to the most commonly asked queries here. From registration to booking appointments and more, we've got you covered!

How do I create an account on Instapharm?

Creating an account with Instapharm is easy! Simply click on the "Sign Up" button on the homepage, fill in the required information, and you'll have your account ready in no time.

Is there a fee for using Instapharm Healthcare services?

No, signing up and using Instapharm Healthcare to book appointments is completely free. You only pay for the medical services received during your appointment.

How do I book an appointment with a doctor or healthcare professional?

To book an appointment, first, log in to your account. Then, choose your preferred branch, select your desired doctor, and pick an available time slot that suits your schedule. Click "Book Appointment," and you're all set!

Can I change or cancel my appointment after booking?

Yes, you can easily change or cancel your appointment through your account. However, please be considerate and notify us at least 24 hours in advance if you need to reschedule or cancel to allow other patients to book that slot.

How can I access my medical records and test results?

Your medical records and test results are securely stored in your Instapharm account. Log in, go to the "Medical Records" section, and you'll find all your relevant information organized for easy access.

What should I do if I face technical issues with the website?

If you encounter any technical difficulties or have trouble navigating the website, don't worry! Reach out to our 24/7 customer support team through our helpline or email, and we'll assist you promptly.

Can I provide feedback or review a doctor's service on Instapharm?

Yes, your feedback is valuable to us. After your appointment, you'll have the opportunity to leave a review and rate your experience with the doctor. Your feedback helps us maintain the highest standards of service.

Does Instapharm cover all medical specialties?

Instapharm collaborates with a diverse network of doctors across various medical specialties. While we strive to offer a comprehensive range of services, the availability of specific specialties may vary depending on your chosen branch.

Testimonials

What our users have to say about their experiences

We value their feedback and continuously strive to provide the best possible service to all our users.

user
John Smith

< Support >

ADoctor has been a game-changer for me! Booking appointments used to be a hassle, but with their user-friendly platform, I can now find the right doctor and schedule an appointment in no time. The transparent doctor profiles and patient reviews helped me make informed decisions about my healthcare. Thank you, ADoctor, for making my life easier!

18-06-2023
user
Emily Johnson

< Doctor >

I had my reservations about booking medical appointments online, but ADoctor exceeded my expectations. The process was straightforward, and the customer support team was incredibly helpful when I had a question. I highly recommend ADoctor to anyone seeking quality healthcare services with ease

18-06-2023
user
Michael Davis

< Psychiatrist >

I can't thank ADoctor enough for the convenience it offers. Being able to access my medical records online has been a game-changer for managing my health. It's such a relief to have all my information in one place and easily accessible whenever I need it. ADoctor truly puts the patient's needs first.

27-07-2023
user
Sarah Thompson

< Surgeon >

ADoctor's platform is so intuitive and well-designed. The ability to choose from various hospital branches and specialties gave me the freedom to select a doctor that best suited my medical needs. The entire process, from booking to visiting the doctor, was seamless and efficient. I'm impressed with the level of service they provide.

27-07-2023
user
David Anderson

< Pediatrician >

I'm a busy professional, and ADoctor has been a lifesaver for me. The appointment reminders and easy rescheduling options have saved me from missing important appointments. It's the little things like these that make ADoctor stand out from the rest. Highly recommended!

27-07-2023
user
Jessica Lee

< Endocrinologist >

Using ADoctor has been a breath of fresh air in the healthcare industry. The platform's emphasis on transparency and choice empowers patients to take control of their health. I'm grateful for the exceptional care I've received from the doctors I found through ADoctor.

27-07-2023
user
Ryan Clark

< Anesthesiologist >

I was skeptical about online doctor booking services, but ADoctor proved me wrong. The platform's extensive range of medical specialties and easy-to-navigate interface make finding the right doctor a breeze. I appreciate how ADoctor values user feedback and continually improves its services.

27-07-2023
user
Karen Martinez

< Pediatrician >

ADoctor is the future of healthcare booking. I no longer have to wait in long queues or struggle with phone calls to schedule appointments. It's a seamless experience that has simplified my life. I've recommended ADoctor to all my friends and family.

27-07-2023
user
James Johnson

< General practitioner >

As a parent, booking appointments for my children was always a challenge. ADoctor's feature to book appointments for family members made it so much easier for me. Now I can take care of my family's health without any stress. Thank you, ADoctor!

27-07-2023
user
Emma Williams

< Internal medicine >

I'm grateful for ADoctor's dedication to patient privacy and data security. I was hesitant about sharing my medical records online, but ADoctor's robust security measures gave me peace of mind. It's refreshing to see a platform that genuinely cares about its users.

27-07-2023
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